Although this is primarily a DCC issue, if you are unable to renew on-line help is available from Erewash Borough Council. Just call them on 0115 907 2244 Ext; 3551 and you will be able to speak to a member of staff who will be happy to apply online for you.
There is no necessity to go to EBC and have a new picture taken if the existing picture is reasonable in likeness to the resident.
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